Video Capture Updates...
Latest updates for your XLR8 USB Video Products!

The links below will provide the latest updates available for your Mac Video Capture devices. You can also feel free to contact Daystar immediately via support@Daystar-Tech.com

InterView 3.1 Software and Drivers for Mac OS X
This USBVision Package installs the latest capture and driver support files.
Click to download: USBVision 1.4.0 (or archived USBVision 1.3.2)

ProView USB Software and Drivers for Mac OS X
This USBVision Package installs the latest capture and driver support files.
Click to download: ProView USB 1.4.0 (or archived ProView_USB_1.3.2)

XtraView USB Software and Drivers for Mac OS X
This USBVision Package installs the latest capture and driver support files.
Click to download: XtraView USB 1.4.0 (or archived XtraView_USB_1.3.2)

Current Issues / Tips / Workarounds:
Please remember that during Video Capture, (with any device or type), it is extremely important to disable background tasks.

    • Quit all unneeded applications.
    • Disable system preferences or "auto-loading" utilities that "probe" the hard drive or USB bus.
    • Many USB 2.0 hubs disrrupt the bus, even when not being used by the XLR8 devices.
    • Examples of these are Stuffit AVR, Acrobat Distiller "watch" settings, Energy Saver, Auto-time settings, and sometimes, AppleTalk and/or sharing services.
  1. If you are having issues with the Serial Number... you need to run the VideoGlide uninstaller. This was a free trial downloaded from EchoFX. You can delete it by going to your Applications/VideoGlide/Tools folder and running the uninstaller.
  2. Be sure to update to 1.3.2 ( versions of the software. Many sync issues that crept up as of late have been fixed.
  3. 10.4.9 (on the MacBook) running Spotlight, has botched Audio sync and created frozen frames. It tries to index the file as it is being captured. 1.3.2 fixes this issue.
  4. Parallels Desktop has created some issues on sync and frozen frames. On most systems, simply quitting Parallels Desktop will fix the issue. On others you need to use the "unload" script below as a current workaround.
  5. Some dongle software packages, like PACE (sometimes installed without dongles by ProTools) will create sync issues as it jumps the USB bus during capture. You can workaround by removing the PACE kext file from System/Library/Extensions. You can use the "unload" script below as a current workaround.
  6. Corrupted or missing settings (reset QuickTime) are normally the result of corrupted QuickTime prefs. First make sure you have installed the latest version of QuickTime.

    Then hold the option key when opening the XLR8 Capture's "Sound Settings" and/or "Video Settings". This will reset the QuickTime prefs.

Using Terminal Scripts:
These scripts will 'unload" specific Kernel Extensions (kexts) that are causing issues with video capture. The process is straightforward. Note that the unload is temporary. The Kernel Extension will automatically reload after a restart (or shut down and start).

  1. Download the script below.
  2. Decompress the script file.
  3. Remove any dongles or hardware that may be using the kext that you are unloading.
  4. Quit any applications that may be using the kext that you are unloading.
  5. Open Terminal in your Applications/Utilities directory.
  6. Drag and drop the script into the open terminal window.
  7. You will be prompted for an admin password.
  8. Enter your password and hit enter.
  9. Close Terminal and proceed with Video Capture.

Click to download the Parallels Desktop kext script.

Click to download the PACE (dongle) kext script.

Note: you can check to see what third party kext files are running on your system using Terminal as well. Simply type the following in the Terminal window (without the quotes) then hit return.

"kextstat | grep -v apple"

If you continue having problems and/or don't understand the output, just copy and send it via email direct to gary@daystartechnology.com.

Daystar Technologies, Inc. • 3550 Lawrenceville-Suwanee Rd., #107, Suwanee, GA 30024 • 770-614-5400 • Info@DaystarTechnology.com